COVID-19 Update: Back in full operation, however lead times are still affected. Lead Times

Frequently Asked Questions

Contents

Current Lead Time

What's your lead time?

Time until shipment will vary, and depend on our current work load. Once shipped, your order can take 3-9 days to arrive. Current time until ship date is:

Made-To-Order Ready-Made
4-5 weeks 1-3 days
Ordering these finishes adds 4-7 calendar days to your order's lead time:

  • - Black powder coat
  • - Silver powder coat
  • - White powder coat
  • - Blackened
  • - Antiqued Copper Patina

Shipping

I only received part of my order. Where is the rest?

If you didn't receive all of your parts, don't panic!

Orders are often split into separate shipments and may have staggered delivery times. The rest of your order will probably arrive the following day. Be sure to check for multiple tracking numbers in your e-mail for updates.

How much is shipping?

Shipping is free to the U.S. (lower 48 states).

Extra shipping fees apply to Hawaii, Alaska and Canada. You'll need to add the items to your cart and go through most of the checkout process to see your total price.

Will you ship to my country?

We currently only ship to the United States and Canada.

Can you expedite shipping time?

Shipping metal legs for tables is costly. Most are not interested in the hefty price increase of expedited shipping via UPS. However, if you're a jam, e-mail us for a quote help@steeltablelegs.com

Can I pick up in person?

Yes. We are now located at 12209 NE Fourth Plain Blvd. Vancouver, WA 98682. Give Pete a call at 1-503-516-9971 or email us at help@steeltablelegs.com to arrange pickup.

Product

Are the table legs sold individually? Or as a pair?

Individually, except when they are sold as a full 'table base'. The easiest way to tell the differece is by looking at the photo. What you see in the photo is what you get.

Here is a list of our table legs (sold individually) and our table bases (sold as a unit).

Table Legs
(sold individually)
Table Bases
(sold as a unit)
90 Alpine
A-Frame Cascade
Axle Chassis
Bell Gemini
Channel Mesa
Corral Timberline
Craftsman Villa
Delta Zephyr
Dipper
Finn
Flat Pin
H-Frame
Hairpin 2-Rod
Hairpin 3-Rod
Metro
Pillar
Summit
Trestle
Twiggy
How tall/wide should the (customizable) legs be?
Height
When sizing up your dining size table, keep in mind the thickness of your table top. Standard dining table height is 30". So, if your table top is 2" thick, you'll want to order legs that are 28" tall.

Width
We recommend the table legs be at least ⅔ of the table top's width. It's very common to leave at least an inch or two of overhang from the edge of the table to where the legs attach. Contact us at help@steeltablelegs.com for specific recommendations.
Can you paint/powder coat the table legs?

Yes. Powder coating is an environmentally friendly and durable finish. Currently we offer Satin Black, Silver Metallic, and Gloss White. Check the product drop down menu for pricing. Many more color options are available for bulk orders. E-mail us at help@steeltablelegs.com for a quote.

Be aware that powder coating can extends lead times by up to 7 calendar days.

Can I get them without a finish?

We can ship our legs made from flat bar steel without a clear sealant, leaving only a thin manufacturing carbon coating. However, keep in mind that the steel will very slowly rust in various spots if not eventually finished. We ship all of our legs made from tube steel with a thin clear sealant.

How do I attach the legs?

Legs come with pre drilled holes and screws for attaching. The hex head screws are zinc plated, 1/4" diameter, and 1.25" long. Be sure to drill a small pilot hole in the table top to prevent stripping of screws or cracking of wood.

Why should I order adjustable leveling feet?

Because your floor is not level! This will ensure that your table will not rock or wobble no matter where you decide to put it.

How much height is added with adjustable leveling feet?

We take into account the additional height of the feet when we fabricate your legs. The height you order will be the toal height of your table legs, with the feet fully inserted. The feet will allow you to raise the height approximately 1/2".

Return Policy

I received a different size/finish than I ordered

We messed up! It DOES happen. We will replace your order with the correct one, as soon as we finish apologizing. We may ask you to send us the incorrect order back, at no charge to you.

I accidentally ordered the wrong size

No problem. We'll e-mail you a shipping label to return the order. When we receive the legs, we will refund you 50% cost of the order.

In the meantime, you can place a new order on the site for us to get started on.

What if I don't like the legs?

We cannot honor a simple buyer's remorse. Typically, we have a lot of back and forth communication wih our customers to help with DIY recommendations. Ultimately, we cannot guarantee compatibility with all shapes, materials, weights, etc.

We do our best to ensure our customers understand what they are getting. However, every situation is different, and sometimes it just doesn't work out. In the end, we want to be sure that you are happy and will do what we can to make it right.