Frequently Asked Questions

Contents

Current Lead Time

What's your lead time?

Our lead time for new orders vary, and depend on our current work load.

Summer 2017
10-12 business days
Adding a powder coat finish adds 2 business days to your order's lead time.

Shipping

How much is shipping?

Shipping is free to the U.S. (lower 48 states).

Extra shipping fees to Canada are calculated by weight. You'll need to add the items to your cart and go through most of the checkout process to see your total price.

Will you ship to my counrty?

We currently only ship to the U.S. (lower 48) and Canada. We HAVE shipped to Hawaii before, only because we like islanders. E-mail us for a quote at help@steeltablelegs.com

Can you expedite shipping time?

Shipping metal legs for tables is costly. Most are not interested in the hefty price increase of expedited shipping via UPS. However, if you're a jamb, e-mail us for a quote help@steeltablelegs.com

Can I pick up in person?

Yes. We are located in northeast Portland, OR and also in Vancouver, WA. Give Pete a call at 1-503-516-9971 or email us at help@steeltablelegs.com to arrange pickup.

Product

Are all of the legs sold individually?

Yes. We used to sell some products as a pair. But now, all products are sold individually.

How tall/wide should the (customizable) legs be?
Height
When sizing up your dining size table, keep in mind the thickness of your table top. Standard dining table height is 30". So, if your table top is 2" thick, you'll want to order legs that are 28" tall.

Width
We recommend the table legs be at least ⅔ of the table top's width. It's very common to leave at least an inch or two of overhang from the edge of the table to where the legs attach. Contact us at help@steeltablelegs.com for specific recommendations.
Can you paint/powder coat the table legs?

Yes. Powder coating is an environmentally friendly and durable finish. Currently we offer Satin Black, Silver Metallic, and Gloss White. Check the product drop down menu for pricing. Many more color options are available for bulk orders. E-mail us at help@steeltablelegs.com for a quote.

Be aware that powder coating can extends lead times by 2 business days.

Can I get them without a finish?

We can ship our legs made from flat bar steel without a clear sealant, leaving only a thin manufacturing carbon coating. However, keep in mind that the steel will very slowly rust in various spots if not eventually finished. We ship all of our legs made from tube steel with a thin clear sealant.

How do I attach the legs?

Legs come with pre drilled holes and screws for attaching. The hex head screws are zinc plated, 1/4" diameter, and 1.25" long. Be sure to drill a small pilot hole in the table top to prevent stripping of screws or cracking of wood.

Return Policy

I received a different size/finish than I ordered

We messed up! It DOES happen. We will replace your order with the correct one, as soon as we finish apologizing. We may ask you to send us the incorrect order back, at no charge to you.

I accidentally ordered the wrong size

No problem. We'll e-mail you a shipping label to return the order. When we receive the legs, we will fully refund you for the order, less the return shipping cost.

In the meantime, we'll set up a new order for you and get started on it right away.

What if I don't like the legs?

We cannot honor a simple buyer's remorse. Typically, we have a lot of back and forth communication wih our customers to help with DIY recommendations. Ultimately, we cannot guarantee compatibility with all shapes, materials, weights, etc.

We do our best to ensure our customers understand what they are getting. However, every situation is different, and sometimes it just doesn't work out. In the end, we want to be sure that you are happy and will do what we can to make it right.