Contents
Current Lead Time
What's your lead time?
Time until shipment will vary, and depend on our current work load. Once shipped, your order can take 1-5 days to arrive. Current time until ship date is:
| Made-To-Order | Ready-Made |
|---|---|
| Currently, most orders are made and ship in just 1-2 weeks. Large or custom orders can take a bit longer. If you need something sooner, let us know and we'll do what we can to help out! | 1-2 days |
Shipping
I only received part of my order. Where is the rest?
If you didn't receive all of your parts, don't panic!
Orders are often split into separate shipments and may have staggered delivery times. The rest of your order will probably arrive the following day. You may only get one tracking number in your email notification, even if there are multiple shipments in the works.
How much is shipping?
Shipping cost depends on your order.
You'll want to add the items to your cart and go through most of the checkout process to see your total price.
Will you ship to my country?
We currently only ship to the United States and Canada.
Can you expedite shipping time?
Shipping heavy duty metal legs is costly. Most people are not interested in the hefty price increase of expedited shipping. However, if you're in a jam, email us for a quote support@steeltablelegs.com
Can I pick up in person?
No. Sorry, we no longer offer this.
Product
Are the table legs sold individually? Or as a pair?
Individually, except when they are not! I know it can be confusing. The easiest way to tell the differece is by looking at the photo. What you see in the photo is what you get.
Here is a list of our table legs (sold individually) and our table bases (sold as a unit).
| Table Legs (sold individually) |
Table Bases (sold as a unit) |
|---|---|
| Bell | Alpine |
| A-Frame | Cascade |
| Chassis | Quad |
| Crafstman | Gemini |
| H-Frame | Mesa |
| Metro | Timberline |
| 90 | Villa |
| Dipper | Zephyr |
| Duet | Continental |
| Summit | Round Pedestal |
| Hairpin 2-Rod | Cross Pedestal |
| Hairpin 3-Rod | |
| Pillar | |
| Finn |
What is standard overall dining table height, including the table top thickness?
| Dining Height | Bar Height | Counter Height | Coffee Height |
|---|---|---|---|
| 30" | 42" | 36" | 16-18" |
How tall/wide should the legs be?
Here is some seating arrangement info to consider:We recommend a minimum of 12" from the end of the table for end seating legroom. Then, for the sides of the table, the gold standard is to give each person 24" for each place setting.
For the width of the table, you'll want the footprint of the base (width at bottom) to be minimum 2/3 of the top.
If your table is long enough to accomodate a wider footprint, we suggest at least an aesthetic overhang of 1-3".
Can you paint/powder coat the table legs?
Yes. Powder coating is an environmentally friendly and durable finish. Currently we offer Low gloss clear, Satin Black, Silver Metallic, and Gloss White. Check the product drop down menu for pricing.
Custom color options are available for bulk orders. E-mail us at support@steeltablelegs.com for a quote.
Powder coating can extend lead times by 4 business days.
Can I get my legs/table base without a finish?
Sure, just leave us a note during checkout. However, keep in mind that the steel will very slowly rust in various spots if not eventually finished.
How do I attach the legs?
Legs come with holes and screws for attaching. The included hex head screws are zinc plated, 1/4" diameter, and 1.25" long. Be sure to drill a small pilot hole in the table top to prevent stripping of screws or cracking of wood. Be careful not to over tighten.
Why should I order adjustable leveling feet?
Because your floor is not level! This will ensure that your table will not rock or wobble no matter where you decide to put it.
How much height is added with adjustable leveling feet?
Leveling feet will add 0.25" to 1" to the height depending on how far you screw in the foot.
How much height is added with casters?
Casters will add about 4" in height (3.8") when fully installed.
Return Policy
USA Customers:
As a company focused on creating custom sizes and manufacturing to your specifications, managing returns can be complex. However, to ensure the best customer experience, we've made returns as simple as possible.
For Quick Ship Items:
- Items can be returned in new/unused condition and original packaging within 30 days of delivery.
- A 15% restocking fee and original shipping costs will apply.
- If we provide the return label, the cost will be billed.
For All Other Items:
- Items can be returned in new/unused condition and original packaging within 30 days of delivery.
- A 35% restocking fee and original shipping costs will apply.
- If we provide the return label, the cost will be billed.
Cancellations:
- 0% cancellation fee within the first 24 hours.
- 50% cancellation fee after the first 24 hours.
Change Orders:
- 0% change order fee if within the first 24 hours.
- 35% change order fee after the first 24 hours unless the product has been produced.
International Customers:
- Unfortunately, returns are not accepted for international orders at this time.
Defective/Damaged Orders:
- If your order arrives damaged or defective, notify us within 30 days of delivery.
- Email photos of the damage along with the packing slip to support@steeltablelegs.com.